Meet the Team Who Treats Your Dog Like Family

Experienced caregivers. Safety-first training. A whole lot of love. Get to know the people behind The Ruff House.

Your Dog’s Care Crew

Every team member completes onboarding in canine body language, safe handling, and emergency procedures.

Team member headshot

Alex Johnson

Daycare Lead

  • • Fear‑Free Handling Certified
  • • 5+ years group play management
Team member headshot

Taylor Smith

Boarding Supervisor

  • • Pet CPR & First Aid
  • • Medication administration
Team member headshot

Jordan Lee

Puppy & Seniors Specialist

  • • Low‑stress handling
  • • Senior care routines
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Riley Martinez

Client Experience

  • • Daily photo/text updates
  • • Onboarding & evaluations

Credentials & Safety Standards

We combine hands‑on experience with formal training, so your dog is safe, comfortable, and happy — every visit.

Training

  • Canine body language
  • Group play safety
  • Low‑stress handling

Emergency Ready

  • Pet CPR & First Aid
  • Incident protocols
  • On‑site first‑aid kits

Operations

  • Staffed ~1:15 ratio (CO)
  • Sanitation routines
  • Daily wellness checks
Play with Purpose

Balanced play/rest rotations tailored to age and energy.

Transparency

Texts/photos during the day, honest updates at pickup.

Comfort First

Cage‑free suites, familiar bedding, calmer nights.

Come Say Hi — Your First Day is Free

Book a quick evaluation, meet the team, tour the space, and see the playrooms in action.